Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your countertop appliances, cutlery, and gadgets within 30 days of shipment for a full refund or exchange. Major appliances may be subject to different return conditions based on installation and delivery status.
Return Process
- 1.Initiate Your Return
Visit our online Return Center and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the item in its original packaging with all included accessories and manuals to ensure a smooth inspection process.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your box.
- 4.Drop Off and Track
Take your package to any authorized shipping location and keep your tracking number until your refund is processed within 10-15 business days.